Spectrum Outage in Raleigh, North Carolina (2024)

The latest reports from users having issues in Raleigh come from postal codes 27610, 27604, 27697, 27609, 27603, 27601, 27606 and 27607.

Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.

Problems in the last 24 hours in Raleigh, North Carolina

The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Raleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at Spectrum

Spectrum is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Spectrum users through our website.

1. 

   Internet (63%)

2. 

   Wi-fi (14%)

3. 

   TV (8%)

4. 

   Total Blackout (8%)

5. 

   E-mail (4%)

6. 

   Phone (2%)

Live Outage Map Near Raleigh, Wake County, North Carolina

The most recent Spectrum outage reports came from the following cities:Raleigh, Cary, Garner, Apex, Clayton, Holly Springs, Knightdale, Morrisville and Rolesville.

City	Problem Type	Report Time
Raleigh	Internet	55 minutes ago
Raleigh	Internet	5 hours ago
Cary	TV	8 hours ago
Cary	TV	8 hours ago
Raleigh	Internet	19 hours ago
Raleigh	Internet	22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Spectrum Issues Reports Near Raleigh, North Carolina

Latest outage, problems and issue reports in Raleigh and nearby locations:

• John Neel (@jbneel) reported a minute agofromCary, North Carolina

  In my @GetSpectrum bill this week I was advised that my discount period is ending and my bill will be increasing next month. Seems like #BadTiming, especially since I've been a faithful TWC/Spectrum customer for at least 25 years...

• Rob Farris (@robfarrisjr) reported 2 minutes agofromCary, North Carolina

  @Ask_Spectrum Still waiting for service in Cary! 😡

• 👑 Octy 👑 (@taviea_) reported 3 minutes agofromRaleigh, North Carolina

  @Ask_Spectrum ain’t no point. y’all never fix anything

• Scott Lunn 🖤 (@scottlunn) reported 3 minutes agofromHolly Springs, North Carolina

  Well it took longer than I expected, but @Ask_Spectrum is down it seems. Good thing I have a book to read, though it won’t take me long to finish.

• Adam Piper (@adampiper) reported 7 minutes agofromRaleigh, North Carolina

  Service call to @ATT - we’re sorry you’re going to be without internet and @Uverse TV for 2 more weeks while we lay new wire. This shareholder now has to switch to @GetSpectrum and can’t get an install date.

• Eliza Rowe (@elizajc) reported 7 minutes agofromRaleigh, North Carolina

  @Ask_Spectrum Our modem just died. No lights, no power, just died. I work remotely and have to log on at 9am tomorrow. Please help.

• DSingh (@DharmSingh007) reported 14 minutes agofromMorrisville, North Carolina

  @Ask_Spectrum internet outage in RTP area in NC!

• Rob Farris (@robfarrisjr) reported 21 minutes agofromCary, North Carolina

  @Ask_Spectrum It’s been over 24 hours since service has been lost. Other parts of the Cary area have been repaired and restored!😡.

• hemal (@hemalmodiusa) reported 23 minutes agofromCary, North Carolina

  @Ask_Spectrum Nope u can’t u lost long time customer due to ur poor handling of simple service issue

• Rick (@rheinzer2) reported 25 minutes agofromGarner, North Carolina

  @Ask_Spectrum you guys promised repair by 0130 in Raleigh, NC failure as usual with service guarantees...

• RedBridgePhoto (@RedBridgePhoto) reported 28 minutes agofromRaleigh, North Carolina

  @GetSpectrum @Ask_Spectrum , It’s beyond me how your services go out frequently and yet there is never an adjustment in my bill for the inconvenience. It’s WEEKLY. If I caused this much inconvenience to my customers you bet your wifi I would give them something for their trouble

• nancynance 💋 (@Blessed4_eva) reported 29 minutes agofromRaleigh, North Carolina

  I am very disappointed in the customer service that my husband and I have received with @GetSpectrum during a time like this the customer service reps should be kinder. We are all going through something.

• Eva Lee, JD, LLM #BlueWaveMaker (@EvaLee4NC) reported 36 minutes agofromRaleigh, North Carolina

  @Ask_Spectrum Commercials start, play for one or two seconds and get replaced. Public service announcements too. Next time Zi’ll screenshot it.

• Tania Marin (@TaniaMarinM) reported 41 minutes agofromRaleigh, North Carolina

  @GetSpectrum. Worst customer service ever! I have scheduled for a technician to come move my service twice now. Yesterday was from 9-10, never called or showed up. I created a ticket and customer service said he would arrive/call within the hour. Again nothing...

• hemal (@hemalmodiusa) reported 42 minutes agofromCary, North Carolina

  @GetSpectrum @FTCgov @CNN Charter business culture surely reflects in its poor n pathetic customer service be it corporate be it social media or customer service agents makes one wonder how did this business survive

• Scot Carboni (@ScotCarboni) reported 43 minutes agofromRaleigh, North Carolina

  @Ask_Spectrum service dropped for internet, phone and cable. Thought rain didn't cause issues like DirectTV. #terribleservice

• RedBridgePhoto (@RedBridgePhoto) reported 45 minutes agofromRaleigh, North Carolina

  @Ask_Spectrum I report it every time but I never get a follow up call asking me if my service is restored.

• Shane (@JustTheSameOldG) reported 47 minutes agofromRaleigh, North Carolina

  Think it's time to drop @GetSpectrum @Ask_Spectrum, can not get reliable service the past couple of weeks.

• Shane (@JustTheSameOldG) reported 48 minutes agofromRaleigh, North Carolina

  @Ask_Spectrum is there an outage in Raleigh NC

• Bob Morris (@fleetfeeter) reported 56 minutes agofromRaleigh, North Carolina

  @GetSpectrum no service since 1 pm yesterday and inability to provide updates in Raleigh NC

Spectrum Issues Reports

Latest outage, problems and issue reports in social media:

• Corey Abraham (@coreyabraham91) reported 4 minutes agofromManhattan, New York

  Hey @Ask_Spectrum what is going on with the damn WiFi in NYC?

• BillyTheDevildog ⚔️ (@Billthedevildog) reported 7 minutes agofromWorthington, Ohio

  Intercut cut out again. Trying to reconnect. Thanks @Ask_Spectrum you are by far the WORST internet company I’ve ever had.

• Debbie Jones (@Chapelhilldeb) reported 11 minutes agofromChapel Hill, North Carolina

  @Ask_Spectrum Seriously, why is Spectrum internet constantly down? At least 5 times a day it drops off

• Angeline Gaurano (@AngelineGaurano) reported 11 minutes ago

  @Ask_Spectrum WiFi down near Orange County?

• DOCTOR MELFI (@MelotovRecords) reported 13 minutes agofromPasadena, California

  What’s good @Ask_Spectrum ?? Hope my bill is prorated for the downtime I couldn’t use internet for my business at home AND at my actual office. You ever search yourselves on here? There are millions of tweets about how horrible spectrum internet is. Get it together.

• Kee Kee Mason (@masegrl55) reported 14 minutes agofromShawnee, Kansas

  @GetSpectrum I am so frustrated with your service. Won’t take payments then call me saying I haven’t paid. Tell me you are taking care of the fee for your system not taking it and an hours on the phone and your top supervisors Mike/Kelly heard the call and can’t make it right!

• BillyTheDevildog ⚔️ (@Billthedevildog) reported 18 minutes agofromWorthington, Ohio

  @NightmareOpx @Ask_Spectrum They need to fix their company. Until I move out I’m stuck with it for another couple months.

• Mezz (@thinkingbars) reported 19 minutes agofromQueens, New York

  @Ask_Spectrum are you guys down again ? I have no internet in the 11435 zip code

• Big Bore Batallion [Clan BG1TV] (@BatallionBig) reported 21 minutes ago

  @Ask_Spectrum can you tell me why your rates went up $15 a month but our service is half of what we should get and just had dropped les than 5 minutes ago here in Redding, CA?

• Jimmy Mcmenimon (@JimmyMcmenimon) reported 24 minutes agofromBuffalo, New York

  @Ask_Spectrum how tf has the internet been down since 6 am this morning ******* ridiculous