Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Cary come from postal codes 27513, 27519 and 27511.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 267,847 ratings
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Problems in the last 24 hours in Cary, North Carolina
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Spectrum
Spectrum is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
Wi-fi (14%)
TV (8%)
Total Blackout (8%)
E-mail (4%)
Phone (2%)
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Live Outage Map Near Cary, Wake County, North Carolina
The most recent Spectrum outage reports came from the following cities:Raleigh, Cary, Durham, Garner, Apex, Holly Springs and Morrisville.
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City | Problem Type | Report Time |
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Internet | ||
Internet | ||
TV | ||
TV | ||
Internet | ||
Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Cary, North Carolina
Latest outage, problems and issue reports in Cary and nearby locations:
đ¤ˇđźââď¸April Fools Daveđ¤ˇđźââď¸ (@DaveyLatelyNC) reported fromRaleigh, North Carolina
.@GetSpectrum better be glad it has a monopoly on internet in my area because holy sh*t- they suck.
Lisa Perez (@LisaPerez67) reported fromCary, North Carolina
@Ask_Spectrum The show is available on Hulu. Why do I pay for spectrum if I canât see the shows soon after they are showed. This isnât the 1st time- shows will be missing from a season. Just fix it please
Chuck Wesdock (@charles_wesdock) reported fromCary, North Carolina
@Ask_Spectrum In the midst of all this @ask_spectrum you raise my bill $20 per month. You guys are the worst.
hemal (@hemalmodiusa) reported fromCary, North Carolina
@KathyGriffinIN @GetSpectrum my internet has been down since 10 am April 1 2019 numerous failed attempts for some one to look at it is just annoying and on top I was told by a csr that it doesnât really matter if I m pissed off I can find another provider âguess never b 2big
janey barnes (@userview) reported fromCary, North Carolina
@gmraynor @gmraynor get this! @Ask_Spectrum had an outage in Raleigh from early second half thru end of game! Donât @GetSpectrum #EpicFail who won #UNCvsDuke #DukeUNC we were losing our minds!
Kristi Cheek (@kcheek) reported fromRaleigh, North Carolina
@Ask_Spectrum The problem IS NOT on my end. All other channels working
Rachelstewartjewelry.com (@RStewartJewelry) reported fromApex, North Carolina
I need another internet provider @GetSpectrum @askspectrum wouldnât give me an extension on service that only works 60% of the time. I pay 100% of the bill now youâve shut it off.
Nick P (@N_Pagan3) reported fromRaleigh, North Carolina
My internet goes down almost daily.... hey @GetSpectrum I don't overpay to have to deal with this.
hemal (@hemalmodiusa) reported fromCary, North Carolina
@Ask_Spectrum @ATT does att have a better deal and better customer service than spectrum for me been with one for years need a change pls DM me âthanks @kathaleenmayo8 guess got to go ...
Chuck Wesdock (@charles_wesdock) reported fromCary, North Carolina
@Ask_Spectrum 3 total ETD tickets just from my account since April 12. Work order number 260986238. Says completed. HOA/Property Manager have called multiple times. Now a safety issue.
Jeff Gravley (@jgravleyWRAL) reported fromDurham, North Carolina
@ricgooch @DukeMBB Issues with Spectrum Cable. We still donât know what tho. Terrible timing!!
Gene Marty Hunt (@GeneMartyHunt) reported fromRaleigh, North Carolina
@GetSpectrum We tried to cancel our trial TV subscription and now youâre trying to screw us on our internet by raising it up $15.00. SAD!
Brett Curll (@Ripcurll5) reported fromHolly Springs, North Carolina
@B_kell112 I donât even k kw whatâs going on in the game because @Ask_Spectrum is terrible but I agree with this take.
Hou$ewife (@RozayyRedd_) reported fromRaleigh, North Carolina
This is my second defective cable box... @GetSpectrum wtf
âď¸DwayneSayređ (@Dwaynesayre) reported fromDurham, North Carolina
@SpecNewsRDU @Ask_Spectrum need some help understanding why your tech. Is 2 hours late and no one can help me. So far itâs been really poor customer service.
Dominique Eastwick (@DominiEastwick) reported fromRaleigh, North Carolina
.@Ask_Spectrum so do we have another outage in Wake county or is it just my house
đđđŚđđŹđ¨đ§ (@the_Jameson) reported fromDurham, North Carolina
@aaronbeardap google fiber is looking attractive at $70/month, then another $40 for a streaming service w/ live tv would put me around what spectrum costs right now, and spectrum is gonna go up at some point after the promo period
Kyle Hamstra (@KyleHamstra) reported fromHolly Springs, North Carolina
@Ask_Spectrum My Twitter handle is my name. I have been in your system since 2002. Not really feeling valued as a loyal customer in this interaction. Tickets for the game next year could help.
Brett Friedlander (@BFriedACC) reported fromCary, North Carolina
@ncrainbowgrrl @GetSpectrum For the last 30 minutes I've had a blank screen with the message "No signal" on it. Rebooted twice. Same crap. @spectrum SUCKS
Gerry Cohen (@gercohen) reported fromRaleigh, North Carolina
Being on the @WakeElections board means I canât comment publicly on a lot of election related stuff (turned down a @cnn hit on CD9 and Iâm dodging Spectrum News), but damn I need to tape over the tweet button or tie my hands to the chair. LOL
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
Corey Abraham (@coreyabraham91) reported fromManhattan, New York
Hey @Ask_Spectrum what is going on with the damn WiFi in NYC?
BillyTheDevildog âď¸ (@Billthedevildog) reported fromWorthington, Ohio
Intercut cut out again. Trying to reconnect. Thanks @Ask_Spectrum you are by far the WORST internet company Iâve ever had.
Debbie Jones (@Chapelhilldeb) reported fromChapel Hill, North Carolina
@Ask_Spectrum Seriously, why is Spectrum internet constantly down? At least 5 times a day it drops off
Angeline Gaurano (@AngelineGaurano) reported
@Ask_Spectrum WiFi down near Orange County?
DOCTOR MELFI (@MelotovRecords) reported fromPasadena, California
Whatâs good @Ask_Spectrum ?? Hope my bill is prorated for the downtime I couldnât use internet for my business at home AND at my actual office. You ever search yourselves on here? There are millions of tweets about how horrible spectrum internet is. Get it together.
Kee Kee Mason (@masegrl55) reported fromShawnee, Kansas
@GetSpectrum I am so frustrated with your service. Wonât take payments then call me saying I havenât paid. Tell me you are taking care of the fee for your system not taking it and an hours on the phone and your top supervisors Mike/Kelly heard the call and canât make it right!
BillyTheDevildog âď¸ (@Billthedevildog) reported fromWorthington, Ohio
@NightmareOpx @Ask_Spectrum They need to fix their company. Until I move out Iâm stuck with it for another couple months.
Mezz (@thinkingbars) reported fromQueens, New York
@Ask_Spectrum are you guys down again ? I have no internet in the 11435 zip code
Big Bore Batallion [Clan BG1TV] (@BatallionBig) reported
@Ask_Spectrum can you tell me why your rates went up $15 a month but our service is half of what we should get and just had dropped les than 5 minutes ago here in Redding, CA?
Jimmy Mcmenimon (@JimmyMcmenimon) reported fromBuffalo, New York
@Ask_Spectrum how tf has the internet been down since 6 am this morning ******* ridiculous